Retail Team Member - Events Coordinator

Hayward, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.30 - $23.30

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Employee assistance program

Job Description

The Michaels Companies, Inc. stands as the premier destination for all things creative across North America. With a rich history dating back to 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside a strong online presence through Michaels.com and Michaels.ca. The company also encompasses Artistree, known for custom and specialty framing merchandise, and MakerPlace by Michaels, a vibrant marketplace dedicated to handmade goods. As a leading specialty retailer devoted to arts and crafts, Michaels is committed to fostering an environment where creativity flourishes for customers of all ages and skill levels.
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Job Requirements

High school diploma or equivalent
retail or customer service experience required
must have experience working with children and children’s events
strong communication skills including written, verbal, and listening
organizational and interpersonal skills
ability to handle job stress and interact effectively with others
ability to remain standing for long periods
ability to move throughout the store
ability to perform regular bending, lifting, carrying, reaching, and stretching
ability to lift heavy boxes and use ladders safely
flexible to work nights, weekends, and early mornings
legal authorization to work in the United States

Job Qualifications

High school diploma or equivalent
retail or customer service experience
experience working with children and children’s events
excellent communication skills including written, verbal, and listening
strong interpersonal and organizational skills
ability to handle job stress and interact effectively with diverse ages
creative problem-solving skills
energetic and enthusiastic personality

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and craft classes
engage with clients of all ages by creating an environment of fun and creativity
demonstrate and instruct party participants in craft projects and activities like face painting
facilitate and implement party add-ons such as goody bags and balloons to company standards
communicate event details with clients and store team members
complete administrative tasks including answering emails and phone calls
adjust events based on client feedback and needs
create backup or emergency plans as needed
ensure client satisfaction for scheduled events
uphold cleanliness and safety standards by setting up and cleaning before and after each event
help customers shop and locate products
provide fast and friendly checkout experience
promote Rewards program and Private Label Credit Cards and complete enrollments
educate customers on Voice of Customer (VOC) survey
assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
participate in truck unloading, stocking, and planogram processes
complete merchandise recovery and maintenance
perform Store in Stock Optimization (SISO) and AD set duties
support shrink and safety programs
follow Standard Operating Procedures (SOPs) and company policies
interact respectfully and positively with others
cross trained in Custom Framing selling and production
participate in daily store cleanliness activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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