Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.95
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with an expansive online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the go-to place for all things creative. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is committed to fueling the joy of creativity by providing a comprehensive range of arts and crafts products, along with exceptional customer service experiences.
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Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail or customer service experience
- Ability to handle job stress and interact effectively with others
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Organizational skills
- Interpersonal skills
- Creative problem-solving abilities
- Ability to stand for long periods
- Ability to move throughout the store
- Ability to lift heavy boxes and access high shelves using ladders
- Availability to work nights, weekends, and early mornings
Job Qualifications
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Organizational skills
- Interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by fostering a fun and creative environment
- Demonstrate and instruct craft projects, face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks like answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback
- Create backup or emergency plans
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on rewards programs and credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in unloading trucks, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and team members
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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