Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
equal opportunity employment
Job Description
Michaels Stores is a leading North American arts and crafts retailer with over 1,300 locations across 49 states and Canada. The company, headquartered in Irving, Texas, has been fueling creativity since 1973 by providing a wide array of products for craft enthusiasts, hobbyists, and professional artists. Michaels is not just a retailer, but a creative destination where customers can find everything they need for any craft project. Alongside Michaels stores, the company also operates Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, which is a marketplace dedicated to handmade goods. Michaels is dedicated to... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Ability to work nights, weekends, and early mornings
- Ability to stand for long periods
- Ability to lift heavy boxes and perform physical tasks
- Effective communication skills
- Ability to interact positively with customers and team members
- Willingness to participate in various store operational tasks
- Must comply with federal, state, and local legal requirements
- Must be able to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Experience working with children’s events
- Retail and customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to handle stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages to create an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails and making phone calls
- Adjust plans and events based on client feedback and needs
- Create backup plans for emergencies
- Ensure client satisfaction for all scheduled events
- Uphold company cleanliness and safety standards including setup and breakdown of events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact positively and respectfully with customers and team
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter