Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
The Michaels Companies Inc is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized as the best place for all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Michaels is committed to fostering creativity and innovation, providing a welcoming environment for both customers and team members. The company prioritizes the wellbeing of its teams by offering robust benefits... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children's events
- Retail or customer service experience
- Strong communication skills
- Ability to stand for long periods and move throughout the store
- Ability to lift heavy boxes and use ladders
- Availability to work nights, weekends, and early mornings
Job Qualifications
- Experience working with children and children's events
- Retail and customer service experience
- Excellent communication skills including verbal, written, and nonverbal
- Strong organizational, interpersonal, and creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with diverse groups
- Positive attitude and commitment to company vision and values
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust plans based on client feedback and create backup emergency plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experiences
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup In Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company compliance
- Interact positively and respectfully with customers and coworkers
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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