Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, alongside robust online platforms at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is well-established for providing everything related to creativity, offering customers a vast selection of crafting supplies, custom framing, and unique handmade goods through its Artistree and MakerPlace by Michaels brands. Committed to fueling the joy of creativity for all ages, Michaels not only supplies materials but also fosters an interactive and inspiring environment for both enthusiasts and professionals in the crafting community.Show More
Job Requirements
- High school diploma or equivalent
- ability to handle job stress and interact effectively with others including guests and co-workers
- must be able to stand for long periods
- ability to move throughout the store
- capability for regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using a ladder
- flexible to work nights, weekends, and early mornings as needed
- must satisfy federal, state, and local legal requirements for the job
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects while performing activities such as face painting
- facilitate and implement party add-ons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust plans based on client feedback and needs
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning for events
- help customers shop and locate products
- provide fast and friendly checkout experiences
- engage customers on Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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