Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.81
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
The Michaels Companies, Inc., headquartered in Irving, Texas, is North America’s premier arts and crafts retailer. Founded in 1973, Michaels operates over 1,300 stores across 49 states and Canada, alongside a strong online presence at Michaels.com and Michaels.ca. The company is dedicated to fueling the joy of creativity by offering an extensive range of arts, crafts, framing, floral, wall décor, and seasonal merchandise. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace focused on handmade goods. The company’s culture emphasizes inclusivity, creativity, and the wellbeing of its team members, reflected... Show More
Job Requirements
- high school diploma or equivalent
- retail or customer service experience required
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
- must be able to work nights, weekends, and early mornings
- ability to engage effectively with guests of all ages and coworkers
- compliance with federal, state, and local legal requirements
Job Qualifications
- high school diploma or equivalent
- retail or customer service experience required
- experience working with children and children’s events preferred
- excellent people skills
- strong verbal, written, and nonverbal communication skills
- good organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
Job Duties
- plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects, perform face painting and other activities
- facilitate and implement party add-ons such as goody bags and balloons
- communicate events with clients and store team members
- complete administrative tasks including answering emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards, set up and break down event areas
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program and credit card enrollments
- educate customers on Voice of Customer surveys
- assist with Buy Online Pickup In Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with others
- cross train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping and dusting
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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