Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
robust benefits
Job Description
Michaels is a leading creative destination in North America, known for its extensive selection of arts and crafts supplies. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. At Michaels, the mission is to fuel the joy of creativity by providing customers with the tools and inspiration they need to express themselves through art and craft projects.
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Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail or customer service experience
- excellent communication skills including written, verbal, nonverbal and listening
- strong organizational and interpersonal skills
- ability to handle job stress and interact effectively with others
- physical ability to remain standing for long periods and perform manual tasks such as bending, lifting and carrying
- ability to climb ladders and access high shelves
- willingness to work nights, weekends, and early mornings
- compliance with federal, state and local legal job requirements
Job Qualifications
- High school diploma or equivalent
- experience working with children and children’s events
- excellent written, verbal, and nonverbal communication skills
- strong listening skills
- organizational and interpersonal skills
- creative problem-solving abilities
- retail and/or customer service experience
- ability to handle job stress effectively
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create and implement backup or emergency plans
- ensure client satisfaction for scheduled events
- maintain cleanliness and safety standards before and after events
- assist customers in shopping and locating products
- provide a fast and friendly checkout experience
- promote rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup In Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact positively and respectfully with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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