Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, with an extensive online presence at Michaels.com and Michaels.ca. The company, headquartered in Irving, Texas, is dedicated to fueling the joy of creativity by offering a wide array of arts and crafts supplies, custom framing, and handmade goods. Michaels is well-known for its commitment to customer happiness, creativity, and community engagement, making it the best place for all things creative. Along with the retail stores, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a... Show More
Job Requirements
- Ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching and stretching
- lifting heavy boxes and accessing high shelves by ladder or similar equipment
- must be able to handle job stress and interact effectively with others including guests of all ages and co-workers
- must meet federal, state, and local legal requirements for employment
- must be able to work nights, weekends, and early mornings
- must adhere to safety standards including those in frame shop
- must be able to maintain company cleanliness and safety standards
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, nonverbal and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
- adjust plans and events based on client’s feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards, set up, break down, and clean before and after each event
- help customers shop, locate products, and provide solutions
- provide fast and friendly check out experience
- engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customer on Voice of Customer survey
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck un-load, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures and Company programs to ensure compliance
- interact with others in an accepting and respectful manner
- remain positive and respectful promoting commitment to organization’s vision and values
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restrooms
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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