Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as through online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a wide range of arts and crafts products, custom framing solutions through Artistree, and a marketplace for handmade goods with MakerPlace by Michaels. The company prioritizes fostering creativity and providing customers with everything they need for their artistic and crafting projects. Michaels is committed to creating an inclusive environment not only for its customers but also for its team members, ensuring that everyone... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or customer service
- Ability to handle job stress and interact effectively with guests and co-workers
- Ability to engage with clients of all ages
- Ability to stand for long periods and move throughout the store
- Ability to lift heavy boxes and operate ladders or similar equipment
- Availability to work nights, weekends, and early mornings
- Ability to follow Standard Operating Procedures and company policies
- Ability to maintain store cleanliness and safety standards
Job Qualifications
- Retail or customer service experience
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages to create a fun and creative environment
- Demonstrate and instruct party participants on craft projects and activities such as face painting
- Facilitate and implement party add-ons including goody bags and balloons
- Communicate with clients and store team members about event details
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust events based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including BOPIS and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with others
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter