Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.35
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels prides itself on being the best place for all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is committed to fueling the joy of creativity and offers an extensive range of arts and crafts supplies, education, and unique experiences to its customers. With a strong focus on... Show More
Job Requirements
- High school diploma or equivalent
- Retail or customer service experience
- Experience working with children and children's events
- Excellent communication skills including written and verbal
- Ability to handle stressful situations and interact effectively with others
- Organizational and interpersonal skills
- Ability to stand for long periods and perform physical tasks
- Willingness to work nights, weekends, and early mornings
- Ability to lift heavy boxes and use ladders safely
- Compliance with federal, state, and local legal job requirements
Job Qualifications
- High school diploma or equivalent
- Experience working with children and managing children's events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Strong organizational skills
- Creative problem-solving abilities
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and completing paperwork
- Adjust plans based on client feedback and create backup or emergency plans
- Ensure client satisfaction and uphold cleanliness and safety standards before, during, and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote rewards program and credit card enrollments
- Educate customers on Voice of Customer (VOC) survey
- Assist with Omni channel processes including Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS)
- Participate in truck unload, stocking, and merchandise recovery
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with guests and team members
- Cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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