Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels is renowned as the best place for all things creative, offering a wide range of arts and crafts supplies, framing services, and creative experiences. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a handmade goods marketplace dedicated to unique, creative products. As a market leader, Michaels is committed to inspiring creativity and enabling customers to... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail and/or customer service experience
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Must be able to work nights, weekends, and early mornings as needed
- Must satisfy federal, state, and local legal requirements for the job
- Must be able to engage in physical work environments including climate controlled and non-climate controlled areas
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills, interpersonal skills, and creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in completing craft projects, perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust plans and events based on client’s feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Set up, break down, and clean before and after each event
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customer on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in the truck unload, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company programs to ensure compliance
- Interact with others in an accepting and respectful manner
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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