Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading arts and crafts retail company operating over 1,300 stores across the United States and Canada, along with a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the premier destination for creative supplies, offering an extensive range of products for arts, crafts, framing, floral, and home décor. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. As a brand, Michaels is dedicated to fueling the joy of creativity and providing... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience required
- experience working with children’s events
- excellent communication skills
- strong organizational skills
- ability to engage customers of all ages
- ability to stand for long periods
- ability to lift heavy boxes and use ladders
- ability to work nights, weekends, and early mornings
- ability to maintain cleanliness and safety standards
- willingness to perform multiple tasks
Job Qualifications
- High school diploma or equivalent
- previous experience in retail or customer service
- experience working with children and coordinating children’s events
- excellent people skills and ability to interact effectively with diverse age groups
- strong communication skills including written, verbal, nonverbal, and listening skills
- organizational and creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and maintain a positive attitude
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by fostering fun and creativity
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store teams
- complete administrative tasks including answering emails and phone calls
- adjust event plans based on client feedback
- create backup plans for emergencies
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up and cleaning event areas
- assist customers in shopping and locating products
- provide fast and friendly checkout experiences
- promote Rewards program and Private Label Credit Card enrollments
- educate customers on Voice of Customer surveys
- support omnichannel processes such as Buy Online Pickup in Store and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and associate set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact with others respectfully and positively
- cross-train in Custom Framing selling and production
- maintain daily store cleanliness including restrooms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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