Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
Michaels is the leading arts and crafts retail chain in North America, established in 1973 and headquartered in Irving, Texas. With over 1,300 store locations across 49 states and Canada, Michaels has become the best destination for all things creative. Serving millions of customers, the company is committed to inspiring creativity in people of all ages by offering a wide range of supplies for arts, crafts, framing, floral arrangements, and home décor. Alongside their retail presence, Michaels also operates an online marketplace that extends their reach and convenience to millions of customers nationwide. The Michaels Companies, Inc. also owns Artistree,... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail or customer service experience
- excellent communication skills
- ability to handle job stress
- strong organizational skills
- ability to remain standing for long periods
- capability to lift heavy boxes and access high shelves
- ability to work flexible hours including nights, weekends, and early mornings
- ability to engage customers positively
- pass any applicable federal, state, and local legal requirements for employment.
Job Qualifications
- Energetic and enthusiastic personality
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- strong organizational and interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- ability to handle job stress and interact effectively with others
- ability to create an environment of fun and creativity
- ability to instruct and engage diverse age groups
- knowledge of inventory and merchandising processes preferred.
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
- facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
- adjust plans and events based on client’s feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold the company’s cleanliness and safety standards
- set up, break down, and clean before and after each event
- help customers shop, locate products, and provide them with solutions
- provide fast and friendly check out experience
- engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customer on Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck un-load, stocking and planogram (POGs) processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- execute Company policies and standards
- interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
- perform other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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