Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.65 - $20.60
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies, Inc. is a prominent leader in the arts and crafts retail industry, operating more than 1,300 stores across 49 states in the U.S. as well as Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for creative expression and celebration for millions of customers. The company not only sells a wide range of arts and crafts supplies but also provides services such as custom framing through its subsidiary, Artistree. With a steadfast commitment to inspiring creativity, Michaels offers an inviting and supportive environment for customers and employees alike, fostering... Show More
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Must satisfy federal, state, and local legal requirements of the job
- Public retail store setting with climate-controlled public areas and less controlled stock rooms
- Willingness to work nights, weekends, and early mornings
- If accommodation is needed, ability to engage with supervisor to explore possibilities
Job Qualifications
- Retail and/or customer service experience required
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others including guests of all ages and co-workers
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold the company's cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
- Help customers shop, locate products, and provide them with solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customer on Voice of Customer (VOC) survey
- Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking and planogram (POGs) processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with laws and requirements
- Interact with others in an accepting and respectful manner
- remain positive and respectful even in difficult situations
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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