Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading retailer and creator destination known throughout North America for its commitment to fueling creativity and celebration. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. The company not only specializes in arts and crafts supplies but also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels is recognized as the best place for all things creative, whether for personal projects, events, or celebrations. The company prioritizes inclusivity, diversity, and the wellbeing of... Show More
Job Requirements
- Must be able to stand for long periods
- Ability to lift and carry heavy boxes and use ladders
- Must be able to work evenings, weekends, and early mornings
- Ability to move throughout the store and perform physical activities such as bending, reaching and stretching
- Must pass federal, state, and local legal requirements for employment
- Ability to interact effectively with guests and co-workers
- Must be able to maintain cleanliness standards
- Must be able to handle multiple tasks simultaneously
- Ability to provide excellent customer service
- Must be willing to work in public retail store setting
- Ability to communicate well and listen attentively
Job Qualifications
- High school diploma or equivalent
- Prior retail or customer service experience
- Experience working with children and managing children's events
- Strong communication skills including verbal, written and nonverbal
- Excellent interpersonal and organizational skills
- Creative problem-solving abilities
- Ability to handle job stress and maintain positive interactions
- Energetic and enthusiastic personality
- Basic administrative skills for email and phone communications
- Ability to learn and follow company policies and procedures
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with guests of all ages by fostering a fun and creative environment
- Demonstrate and instruct party participants in craft projects, face painting, and activities
- Facilitate party add-ons like goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create emergency backup plans
- Help customers shop and locate products while providing solutions
- Provide fast and friendly checkout experience and promote Rewards and Credit Card enrollments
- Assist with omnichannel processes including Buy Online Pickup in Store and Ship From Store
- Participate in merchandise stocking, truck unloading, and planogram processes
- Maintain store recovery standards and support shrink and safety programs
- Follow Standard Operating Procedures and company policies for compliance and safety
- Interact positively and respectfully with customers and team members
- Cross train in Custom Framing selling and production
- Participate in store cleanliness including sweeping, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: