Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employment accommodations
Job Description
Michaels is a premier arts and crafts retail company recognized as the leading creative destination in North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada as well as an online platform. The company also owns affiliated brands including Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a unique marketplace dedicated to handmade goods. Michaels is well-known for providing a wide range of creative products and experiences to customers of all ages, supporting the joy of creativity through its extensive inventory and engaging in-store... Show More
Job Requirements
- High school diploma or equivalent
- ability to remain standing for long periods
- ability to move throughout the store
- ability to perform regular bending, lifting, carrying, reaching, and stretching
- capability to lift heavy boxes and use ladders for high shelves
- experience in a public retail store environment
- availability to work nights, weekends, and early mornings
- compliance with federal, state, and local employment legal requirements
- capability to engage in the interactive process for reasonable accommodation if needed
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- strong communication skills including written, verbal, and nonverbal communication
- organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
- ability to promote company vision and values positively
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by fostering a fun and creative environment
- demonstrate and instruct craft projects and activities like face painting
- facilitate event add-ons such as goody bags and balloons according to company standards
- communicate effectively with clients and store teams about event details
- manage administrative tasks including emails, phone calls, and paperwork
- adapt events based on client feedback and prepare backup plans
- ensure client satisfaction and uphold cleanliness and safety before, during, and after events
- assist customers in shopping and product location
- provide fast and friendly checkout experiences
- promote and enroll customers in Rewards programs and credit cards
- educate customers about the Voice of Customer survey
- support omnichannel sales processes like BOPIS and Ship From Store
- fulfill merchandise stocking, truck unloading, and planogram duties
- perform store recovery and maintenance
- participate in stock optimization and advertising set duties
- support shrink and safety initiatives
- comply with company policies and law requirements
- interact respectfully with customers and coworkers
- cross-train in custom framing sales and production
- contribute to daily cleanliness tasks including sweeping, vacuuming, dusting, and restroom upkeep
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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