Bath & Body Works logo

Bath & Body Works

Retail Supervisor-PORTER RANCH SHOPPING CENTER

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.87
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Work Schedule

Flexible
Weekend Shifts
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Benefits

On-demand access to earned wages through DailyPay
Tuition-free education programs in partnership with Guild and scholarship opportunities
40% merchandise discount
Competitive performance-based compensation and bonus incentives
No-cost mental health and wellbeing support
Robust health, dental, vision, and life insurance options for full-time associates
Paid Time Off
Paid maternity and parental leave

Job Description

Bath & Body Works is a premier specialty retailer known for its distinctive fragrances and engaging in-store experiences. It operates as a leading company in the personal care and home fragrance industry, dedicated to offering a broad range of products including shower gels, lotions, candles, and more. The company emphasizes a culture of belonging and inclusivity, fostering an environment where every associate feels valued and empowered. With a focus on recruiting, retaining, and advancing top talent, Bath & Body Works is committed to creating a positive and supportive work atmosphere that aligns with its mission to enhance the senses of... Show More

Job Requirements

  • High school diploma, GED certificate, or relevant work experience
  • Must be available to work peak days and times including evenings, weekends, and holidays
  • Ability to perform physical activities including standing, walking, reaching, lifting up to 50 pounds
  • Strong leadership and communication skills
  • Customer service orientation
  • Ability to train and motivate staff
  • Capability to manage and resolve conflicts

Job Qualifications

  • Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
  • Prior experience in a supervisory role, preferably in a retail setting
  • Thrives in a customer-first based retail environment
  • Ability to foster a customer-focused selling culture
  • Effective communication skills, being open to feedback, and the ability to adapt quickly
  • Ability to provide in the moment coaching to associates
  • Ability to de-escalate store and customer situations effectively
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Job Duties

  • Attract, hire, develop, inspire, and retain top talent
  • Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues
  • Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
  • Set the direction and goals for the day/shift when associates arrive for work
  • Provide individual and team performance feedback and recommendations to managers
  • Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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