Guestservices

Retail Supervisor - National Park Inn - Summer Seasonal

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

sick pay
Employee Discounts
Recreation program
Employee assistance program
Housing
meal plan

Job Description

Mount Rainier National Park operates a vibrant and welcoming gift shop nestled in one of Washington state's most iconic landscapes. The park offers visitors breathtaking views of pristine mountain meadows, majestic waterfalls, and peaceful old-growth forests, attracting guests from around the world. Employees at the gift shop are part of a dedicated team focused on delivering exceptional guest service while managing the retail environment efficiently and safely. The location is renowned not only for its natural beauty but also as a workplace that provides valuable experience in retail operations and guest relations in a unique, high-elevation setting, standing at 14,410... Show More

Job Requirements

  • High School Diploma or GED equivalent preferred
  • ServeSafe Manager and MAST/TIPS Certifications required
  • national park gift shop and/or food service experience strongly preferred
  • 1-2 years of experience in retail
  • supervisory experience preferred
  • demonstrated talent for interacting with a wide variety of people
  • able to learn and use POS system including computerized cash register and credit card terminal
  • ability to effectively organize and coordinate multiple priorities
  • ability to work well as a team leader
  • ability to problem-solve
  • strong customer service abilities
  • actively looks for ways to assist customers and coworkers

Job Qualifications

  • High School Diploma or GED equivalent preferred
  • ServeSafe Manager and MAST/TIPS Certifications required
  • national park gift shop and/or food service experience strongly preferred
  • at least 1-2 years of experience in retail
  • supervisory experience preferred
  • demonstrated talent for interacting with a wide variety of people
  • able to learn and use POS system including computerized cash register and credit card terminal
  • ability to effectively organize and coordinate multiple priorities
  • ability to work well as a team leader
  • ability to problem-solve
  • strong customer service abilities
  • actively looks for ways to assist customers and coworkers

Job Duties

  • Monitor, problem solve and supervise workers to ensure efficient and safe completion of all tasks daily
  • train hourly staff for peak performance and monitor staff's development
  • assist in maintenance of department records such as schedules, payroll, deposits, and daily cash reports
  • complete sales in POS in an accurate, efficient and friendly manner
  • assist clerks with same
  • ensure complete guest satisfaction at all times
  • handle guests' complaints and solve them according to customer service standards
  • complete sales on registers
  • receive and verify quantities of food stock and merchandise, organize and stock store, set displays
  • maintain store displays daily through stock rotation, cleaning, and organizing
  • maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, inventory, housekeeping, sanitation, cash control, dress, and employee hygiene
  • notify General Manager of all unusual events, circumstances, and all safety or quality control issues
  • assist management team with inventory procedures as directed
  • perform opening and/or closing procedures
  • perform other such related duties as directed or required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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