Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Parental leave
Merchandise discount
Job Description
Bath & Body Works is a renowned retail company specializing in personal care and home fragrance products. Established as one of the leading specialty retailers in the United States, Bath & Body Works prides itself on offering high-quality and innovative products that invigorate the senses and enhance everyday experiences. The brand is synonymous with exceptional fragrances, premium body care, and a commitment to community and environmental responsibility. As a company dedicated to creating a culture of belonging, Bath & Body Works embraces diversity and inclusion, ensuring that all associates feel valued and supported in their professional journey. The company actively... Show More
Job Requirements
- High school diploma, GED certificate, or relevant work experience
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
- Prior experience in a supervisory role, preferably in a retail setting
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Job Qualifications
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
- Prior experience in a supervisory role, preferably in a retail setting
- Thrives in a customer-first based retail environment
- Ability to foster a customer-focused selling culture
- Effective communication skills, being open to feedback, and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Job Duties
- Attract, hire, develop, inspire, and retain top talent
- Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues
- Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
- Set the direction and goals for the day/shift when associates arrive for work
- Provide individual and team performance feedback and recommendations to managers
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
- Train, coach, reward, and motivate associates to improve selling and the customer experience
- Reinforce selling expectations, performance, results, and accountability with all associates
- All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
- Maintain our values, policies, and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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