Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Merchandise discount
Parental leave
Job Description
Bath & Body Works is a leading specialty retailer known for its exceptional fragrances, personal care products, and home essentials. As part of L Brands, Bath & Body Works is a powerhouse in the retail industry with a strong commitment to creating a workplace where everyone belongs and is valued. The company emphasizes a culture of belonging and inclusion, focusing on recruiting, retaining, and advancing top talent while making positive impacts on the community and environment. Renowned for its unique and immersive shopping experience, Bath & Body Works engages customers through vibrant stores and products that appeal to a variety... Show More
Job Requirements
- High school diploma GED certificate or relevant work experience
- Proven experience delivering sales customer experience and operational results in a fast-paced environment
- Prior experience in a supervisory role preferably in a retail setting
- Ability to foster a customer-focused selling culture
- Effective communication skills being open to feedback and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Must be available to work peak days and times including varied shifts of evenings weekends and holidays
Job Qualifications
- Proven experience delivering sales customer experience and operational results in a fast-paced environment
- Prior experience in a supervisory role preferably in a retail setting
- Thrives in a customer-first based retail environment
- Ability to foster a customer-focused selling culture
- Effective communication skills being open to feedback and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Must be available to work peak days and times including varied shifts of evenings weekends and holidays
- High school diploma GED certificate or relevant work experience
Job Duties
- Attract hire develop inspire and retain top talent
- Responsible for leadership tasks as delegated by the store manager including acting as manager on duty when scheduled to address customer experience vendor relationship or maintenance issues
- Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
- Perform opening and closing routines including execution of bank deposits receipt of shipment and interpret disseminate company directives
- Set the direction and goals for the day shift when associates arrive for work
- Provide individual and team performance feedback and recommendations to managers
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in our values and elevated product knowledge
- Create genuine connections with customers through uncovering needs sharing product information demoing products and making personalized recommendations
- Train coach reward and motivate associates to improve selling and the customer experience
- Reinforce selling expectations performance results and accountability with all associates
- All store positions require constant physical activity including standing walking reaching and lifting
- Associates are expected to climb ladders lift reach bend and kneel to obtain products for customers and to maintain the visual appearance of the store
- Associates should be able to lift 10 pounds consistently and up to 50 pounds
- Consistently provide the most safe clean and engaging experience by adhering to all safety standards and expectations
- Maintain our values policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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