Retail Store Specialist (Customer Service/ Merchandising) Part Time
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
30% associate discount
wellbeing programs
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
critical illness insurance
accident insurance
Flexible spending account
short-term disability
Accolade Care
Referral Bonus
Tuition Reimbursement
profit sharing bonus
401k Retirement Plan
Company vacations and discounts
Job Description
Ocean State Job Lot (OSJL) is a prominent general merchandise retailer headquartered in the northeastern United States, operating over 150 stores and generating revenues exceeding $850 million. As a key player in the retail sector, OSJL also manages a shopping center business worth over $75 million, with the company serving as an anchor tenant in more than half of its centers. OSJL is committed not only to offering exceptional value through its wide assortment of discounted merchandise, but also to driving positive community impact and fostering responsible retailing practices. The company’s dedication to customer satisfaction and community engagement has contributed... Show More
Job Requirements
- Must be 18 years of age or older
- Availability to work nights and weekends as required by business needs for full-time associates
- Ability to lift 35 lbs on a regular basis
- Good verbal and written communication skills
- Basic math and reading skills
- Ability to follow company policies and merchandising guidelines
- Must have prior experience in retail, merchandising, customer service, or cashier roles
- Capability to work in a physically active environment involving long periods of standing, moving, and occasional ladder use
Job Qualifications
- Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred
- Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required
- Full-time associates in this role must have availability to work as needed by the business including nights and weekends
- Must be 18 years of age or older
Job Duties
- Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment
- Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions
- Promote company-wide customer initiatives including donations, loyalty programs, and promotions
- Maintain visually appealing displays, restock assigned areas, and merchandise new items according to company guidelines
- Train and coordinate assigned associates, manage breaks according to policy and regulations
- Communicate issues and improvement opportunities to store leadership
- Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning
- Handle daily damages and returns according to established procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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