Retail Store Specialist (Customer Service/ Merchandising) - Part Time

Quincy, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.50 - $17.75

Work Schedule

Weekend Shifts

Night Shifts

Benefits

30% Employee Discount

competitive pay

Health Insurance

Paid Time Off

Employee assistance program

Retirement Plan

Life insurance

Job Description

Ocean State Job Lot (OSJL) is a prominent general merchandise retailer known for its expansive presence in the Northeast United States with over 150 stores and a significant shopping center business. Generating over $850 million in revenue, OSJL also anchors more than 50% of its shopping centers, which bolster an additional $75 million in business. The company is deeply committed to offering exceptional value to its customers while fostering positive community impact and promoting responsible retail practices. This dedication to both customer satisfaction and corporate social responsibility reflects OSJL's position as a reliable and community-focused retailer in the competitive retail... Show More

Job Requirements

Must have a high school diploma or equivalent
Minimum of 1 year retail or customer service experience preferred
Ability to handle complex point-of-sale transactions
Strong interpersonal and communication skills
Availability to work nights, weekends, and holidays as required
Ability to lift 35 lbs on a regular basis
Must be able to work in a fast-paced environment
Must be at least 18 years of age

Job Qualifications

Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred
Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required
Full-time associates in this role must have availability to work as needed by the business including nights and weekends
Must be 18 years of age or older

Job Duties

Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model
Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions
Promote Company-wide customer initiatives (donations, loyalty programs, promotions)
Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines
Train and coordinate assigned associates, manage breaks according to policy and regulations
Communicate issues and improvement opportunities to store leadership
Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning
Handle daily damages and returns according to established procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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