Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Parental leave
employee discount
Job Description
Bath & Body Works is a leading specialty retailer known for its exceptional fragrances and high-quality personal care products. As a renowned brand in the retail sector, Bath & Body Works is committed to fostering a culture of inclusion and belonging where every associate feels valued and empowered. The company focuses on recruiting, nurturing, and advancing top talent while continuously investing in community betterment and environmental sustainability. It provides a supportive workplace environment, emphasizing fair pay, comprehensive benefits, and growth opportunities that help employees excel professionally and personally. This inclusive approach attracts a diverse workforce that contributes to innovative customer... Show More
Job Requirements
- high school diploma, GED certificate, or relevant work experience
Job Qualifications
- proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment
- 2+ years of experience in a manager role, preferably in a retail setting
- thrives in a customer-first based retail environment
- ability to foster a customer-focused selling culture
- passion for attracting, developing, and retaining top talent
- effective communication skills, being open to feedback, and the ability to adapt quickly
- ability to provide in the moment coaching to associates
- ability to de-escalate store and customer situations effectively
- must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Job Duties
- attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT)
- set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership
- own and delegate leadership tasks to address customer experience, vendor relationship, or maintenance issues
- partner with the SLT to support action plans that improve results and ensure effective execution of operational activities
- implement and sustain floorset direction to optimize the business and bring the product story to life
- perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
- set the direction and goals for the day/shift when associates arrive for work
- provide individual and team performance feedback
- meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
- lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in our values and elevated product knowledge
- create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
- train, coach, reward, and motivate associates to improve selling and the customer experience
- reinforce selling expectations, performance, results, and accountability with all associates
- consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
- maintain our values, policies, and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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