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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
401k
Life insurance
Employee assistance program
Paid Time Off
Paid holidays
Job Description
Goodwill of Central and Northern Arizona (GCNA) is a nonprofit organization committed to empowering individuals, strengthening families, and building stronger communities through impactful career development, training, and education services. Operating as a leading provider of no-cost assistance, GCNA helps individuals build better lives for themselves and their families by offering a wide range of educational and employment resources. With a network of retail store locations scattered across the region, GCNA plays a vital role in funding its mission through retail operations, donations, and community partnerships. The organization values core principles such as trust, collaboration, engagement, ownership, and innovation—each serving as... Show More
Job Requirements
- Ability to pass a background check and drug screen where applicable
- Reliable transportation to perform daily tasks
- Consistent in-person attendance
- Ability to transfer and cover shifts at different stores as required
- Strong leadership and team development skills
- Effective communication and interpersonal skills
- Commitment to Goodwill core values of trust, collaboration, engagement, ownership, and innovation
Job Qualifications
- High school diploma or equivalent
- Two years' work experience in retail management, preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Valid drivers' license and clean motor vehicle record
- Ability to speak and read English proficiently
Job Duties
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
- Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations
- Monitors product levels daily to achieve bottom line sales budget against targets
- Ensures payroll costs and operating costs are managed to budget
- Ensures Team Members deliver excellent customer service to donors and customers
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately
- Partners with community businesses and organizations to promote Goodwill mission
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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