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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical Plans
Health Reimbursement Account
Dental plans
vision plan
401k
Life insurance
Employee assistance program
Paid Time Off
Paid holidays
Job Description
Goodwill of Central and Northern Arizona (GCNA) is a respected nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through no-cost career development, training, and education services. With a mission focused on ending unemployment, Goodwill operates numerous retail stores that serve as vital funding sources for their community programs. These stores not only provide affordable shopping options but also create meaningful employment opportunities for individuals seeking to build a better life for themselves and their families. GCNA values inclusion, collaboration, and innovation, cultivating a positive and supportive work environment centered around their core values: Trust, Collaboration, Engagement,... Show More
Job Requirements
- High school diploma or equivalent
- two years of retail management experience preferably in thrift retail
- one year of customer service experience
- proficiency in Microsoft Office Suite
- valid driver's license and clean motor vehicle record
- ability to pass background check and drug screen where applicable
- ability to communicate and read English proficiently
Job Qualifications
- High school diploma or equivalent
- two years' work experience in retail management preferably in thrift retail
- one year customer service experience
- proficient in Microsoft Office Suite
- valid driver's license and clean motor vehicle record
- ability to pass background check and drug screen where applicable
- ability to speak and read English proficiently
Job Duties
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
- coordinates with Retail District Manager to develop and implement strategic plans to help drive donations
- monitors product levels daily to achieve sales budget targets
- ensures payroll and operating costs are managed to budget
- ensures Team Members deliver excellent customer service
- maintains clean, well-kept store locations reflecting Goodwill brand
- partners with community businesses and organizations to promote Goodwill mission
- maintains regular and consistent in-person attendance
- serves as a Goodwill ambassador to the community
- transfers to different stores and covers shifts as needed
- ensures all Team Members are well-trained and fulfill their duties
- ensures Donation Attendants provide excellent customer service and prepare donations for processing
- ensures Production Team prices and displays product per company standards
- partners with other store locations to allocate resources and maximize performance
- ensures Team Members operate per company standards
- partners with support areas to ensure compliance and further business goals
- builds a high-performing team
- manages performance including coaching, discipline, and reviews
- ensures Assistant Store Manager manages Retail Store Associates effectively
- drives company culture change efforts and change management processes
- models Goodwill Core Values
- performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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