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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
401k plan
Life insurance
Employee assistance program
Paid Time Off
Paid holidays
Job Description
Goodwill of Central and Northern Arizona (GCNA) is a respected nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through its mission of ending unemployment. Established with a long-standing commitment to social impact, Goodwill operates retail stores that fund its career development, training, and educational programs. These initiatives are offered at no cost to communities in need, enabling individuals to build better lives for themselves and their families. With locations strategically placed throughout Central and Northern Arizona, Goodwill’s retail stores serve as vital community hubs that promote sustainability, support local economies, and help individuals regain independence through... Show More
Job Requirements
- High school diploma or equivalent
- Two years work experience in retail management preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Valid drivers' license and clean MVR
- Ability to pass background check and drug screen where applicable
- Ability to speak and read English proficiently
- Reliable transportation for store tasks and training
- Flexibility to transfer and cover shifts at different stores due to business needs
Job Qualifications
- High school diploma or equivalent
- Two years' work experience in retail management preferably in thrift store environment
- One year customer service experience
- Proficient in Microsoft Office Suite
- Valid drivers' license and clean driving record
- Ability to speak and read English proficiently
- Ability to pass background check and drug screen
- Demonstrated leadership and team-building skills
- Strong communication and interpersonal skills
- Ability to manage budgets and operational plans effectively
Job Duties
- Develops and executes retail operations plan to achieve income and revenue goals
- Coordinates with Retail District Manager to develop strategic donation plans
- Monitors product levels daily for sales budget achievement
- Ensures payroll and operating costs are managed to budget
- Delivers excellent customer service to donors and customers
- Maintains clean and well-kept store environments reflecting Goodwill brand
- Partners with community businesses to promote Goodwill mission
- Maintains consistent in-person attendance
- Serves as Goodwill ambassador to the community
- Transfers to and covers shifts at different stores as needed
- Ensures training and fulfillment of duties by all Team Members
- Oversees donation processing and product pricing and display
- Collaborates with district and support areas to maximize store and area performance
- Manages performance, staffing, and development of Team Members
- Supports cultural change and models Goodwill core values
- Performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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