Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid bi-weekly
health benefits
Medical
Dental
Vision
401k
Tuition Assistance
associate discounts
Paid Time Off
Career pathing
development opportunities
Job Description
PetSmart is a leading pet specialty retailer dedicated to providing everything pet owners need to keep their furry, scaled, and feathery friends happy and healthy. With a commitment that goes beyond products and services, PetSmart is deeply invested in the well-being of both pets and the people who care for them. As a company, PetSmart is rooted in values inspired by unconditional love and unity, fostering a supportive community among its associates and customers alike. Known for its extensive product range, in-store services such as grooming, training, and pet adoption events, and its strong corporate culture, PetSmart stands as a... Show More
Job Requirements
- Minimum 4 years of retail leadership experience
- Proficient with scheduling and payroll systems
- Ability to manage staff and delegate responsibilities efficiently
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal abilities
- Must be able to work flexible hours including weekends and holidays
- Physically capable of standing walking bending and lifting up to 50 pounds
- Ability to work in a pet-friendly environment with exposure to animal care
- Committed to upholding company policies and ethical standards
Job Qualifications
- 4-6 years of retail leadership or experience in a customer-focused environment
- Full time availability including flexibility to work evenings weekends and holidays
- Proficiency in computer applications
- Strong written and verbal communication skills
- Ability to react calmly under pressure
- Strong organizational skills and attention to detail
Job Duties
- Recruiting interviewing hiring coaching and terminating associates
- Build an open-door culture by engaging and listening to associates
- Create and post schedules for the entire store
- Facilitate associate development including reviews recognition training onboarding mentoring and succession planning
- Delegate effectively and empower team members to succeed
- Lead pet parent and associate experiences ensuring safety and satisfaction
- Analyze store operations and implement continuous improvement
- Collaborate on in-store and community events including partnerships with local adoption groups
- Maintain store standards ensuring compliance with policies and ethics
- Conduct monthly audits and safety walkthroughs
- Manage business metrics including sales labor expenses and inventory levels
- Process payroll and manage labor within budget
- Communicate business results and improvement plans
- Ensure compliance with safety and operational procedures
- Handle associate complaints and grievances
- Recognize and celebrate associate achievements
- Respond immediately to any sick or injured pets and coordinate veterinary care if needed
- Uphold store opening and closing procedures to maintain brand standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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