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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $26.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels Companies Inc. is a leading retail destination dedicated to fuelling the joy of creativity and celebration across North America. With over 1,300 stores operating in 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca, Michaels has established itself as the best place for all things creative. Founded in 1973 and headquartered in Irving, Texas, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise. The company is committed to fostering an inclusive environment, focusing on the wellbeing and development of its team members while offering a range of benefits including health insurance,... Show More
Job Requirements
- Retail management leadership experience
- ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching and stretching
- ability to lift heavy items and access high shelves using ladders or similar equipment
- willingness to work nights, weekends and early mornings
- ability to perform essential functions with or without reasonable accommodation
Job Qualifications
- Retail management leadership experience
- strong communication and interpersonal skills
- ability to lead and motivate a team
- knowledge of retail operations and customer service excellence
- experience with performance management and coaching
- ability to handle difficult situations with professionalism and respect
- ability to multitask and prioritize effectively
- adaptability to changing business needs
- leadership competencies for self-development
- knowledge of safety and shrink management practices
Job Duties
- Lead and manage all aspects of the store, including adherence to Standard Operating Procedures and company programs to ensure compliance to applicable laws and requirements
- ensure execution of company policies and standards
- hold team accountable for store conditions and results
- deliver sales plan/profit plan and other KPIs in conjunction with annual performance objectives
- manage the store team to achieve their role KPIs
- lead the execution of our customer brand promises
- implement and lead shrink and safety programs to deliver goals
- use company tools to set, prioritize and communicate goals and provide overall management to team members and customers
- staff the store with qualified team members: hire, train, observe and coach the team to achieve results
- lead the performance management process and disciplinary process if necessary
- identify talent and develop team members for advancement
- utilize leadership competencies for continued self-development
- interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model
- serve as Manager on Duty
- maintain operational understanding of all store departments
- cross train and ensure all managers are cross trained in custom framing selling and production
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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