Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Professional development opportunities
team events
401(k) retirement plan
Job Description
The Hillsboro Hops are the High-A affiliate of the Arizona Diamondbacks, dedicated to providing exceptional, memorable experiences for fans, partners, staff, and the broader community. This professional baseball team is renowned not just for its on-field performance but for its commitment to creating an inclusive, engaging environment that connects people through sports and entertainment. Whether attending games, participating in community events, or enjoying interactive experiences at the ballpark, the Hillsboro Hops prioritize fan engagement and community involvement to foster long-lasting relationships and create a vibrant local sports culture. As the team prepares to open a new, state-of-the-art ballpark, the organization... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years retail management experience preferably in sports or entertainment
- Proficiency with POS systems and retail technology
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Flexibility to work evenings, weekends, holidays
- Ability to lift 50 pounds and stand for long periods
- Must reside within Hillsboro or greater Portland Metro area preferred
Job Qualifications
- Two plus years of high-volume retail management or supervisory experience preferably in a sports, event, or entertainment setting
- Expertise in Point of Sale (POS) systems and retail reporting
- Proven ability to train and lead a team of seasonal staff in a fast-paced environment
- Strong organizational skills with excellent attention to detail regarding inventory, visual standards, and financial accuracy
- Proactive problem-solver and excellent communicator
- Ability to work flexible hours including a majority of Hops home games nights, weekends, and holidays
- Ability to lift up to 50 lbs and stand for extended periods
Job Duties
- Manage the day-to-day operations of all retail locations including the main Team Shop and satellite kiosks/pop-up shops throughout the ballpark
- Oversee Point of Sale (POS) system operation including staff training, terminal setup and transaction troubleshooting
- Implement and uphold the highest standards of visual merchandising ensuring shop presentation, pricing, and cleanliness
- Ensure exceptional and consistent customer service handling returns, exchanges, and fan inquiries professionally
- Assist with online store management including order fulfillment, customer inquiries, and updating product listings
- Help manage Team Store social media presence including content creation, product promotion, and fan engagement
- Train and manage a team of seasonal retail associates focusing on POS expertise, sales techniques, and customer engagement
- Create a positive, goal-oriented, and high-energy work environment motivating staff to meet sales targets and embody the Hops brand
- Conduct pre-game briefings, assign areas, and ensure adequate staffing levels across all retail points during high-traffic periods
- Work with the Senior Director of Merchandise to receive, tag, and organize new inventory ensuring accurate logging into the inventory management system
- Manage all in-stadium inventory flow including stocking, item transfers, and preparing items for off-site storage
- Conduct regular inventory counts and audits (cycle counting) to ensure accuracy and identify discrepancies
- Implement and monitor loss prevention measures to protect merchandise assets
- Assist with the physical setup of the new Team Shop space including merchandising fixtures, product placement, and stockroom organization
- Execute new operational procedures and logistics specific to the new ballpark’s layout and traffic flow
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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