Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.75 - $18.45
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom Inc., offering customers exceptional style, quality, and savings on brand-name merchandise. With stores across various locations, Nordstrom Rack is known for providing a fun, fast-paced shopping experience that combines the convenience of great deals with top-notch customer service. As part of a globally respected retail brand, Nordstrom Rack values employees who are committed to enhancing the customer journey while maintaining an energetic and positive work environment. The company emphasizes teamwork, accountability, and a passion for delivering excellence every day.
This position at Nordstrom Rack involves multiple roles within the Sa... Show More
This position at Nordstrom Rack involves multiple roles within the Sa... Show More
Job Requirements
- High school diploma or equivalent
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment role
- Flexibility to work a schedule based on business needs including evenings, weekends and holidays
- Must be at least 18 years old
- Clear background check
- Ability to provide excellent customer service and maintain professionalism
- Ability to stand for extended periods during shifts
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Accountability, initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Experience working in retail or customer service is preferred
- Ability to work effectively both independently and as part of a team
- Familiarity with inventory management or point-of-sale systems is a plus
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store such as setting up special events, organizing backroom, markdowns, and relocating store fixtures
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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