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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $19.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
The hiring establishment is a professional cannabis retail company dedicated to providing high-quality products and exceptional customer service within a strictly regulated environment. This company operates multiple cannabis retail stores where compliance with state and local regulations is paramount. Employees are expected to uphold company policies, maintain integrity, and foster a welcoming atmosphere for customers. The company thrives on a culture of continuous education, collaboration, and delivering a safe, professional shopping experience. With a focus on product knowledge, customer engagement, and operational excellence, the company invests heavily in training its staff to ensure customer satisfaction and business growth. Part-time and... Show More
Job Requirements
- Must be 21+ years old
- Must pass a federal background check via Live scan in certain markets
- No DUIs
- Report all driving violations to store leadership
- Responsible for all vehicle citations
- Ability to lift minimum 50lbs
- Able to work evenings, nights, weekends, and holidays
- Must adhere to company policies and procedures
- Ability to stand and walk frequently during shifts
- Pass pre-employment checks as required
- Valid driver’s license and insured driver status
- Must demonstrate professional integrity
- Must show ability to communicate effectively
- Able to work in a professional cannabis store environment
Job Qualifications
- Minimum of 1-year experience in customer service in a retail environment
- Minimum of 1-2 years experience as a driver in retail or hospitality
- Valid driver’s license
- Insured as a driver
- Strong communication skills
- Ability to work well within a team
- Knowledge of point of sales systems
- Ability to follow compliance regulations
- Experience with shipping and receiving processes beneficial
- Previous retail experience preferred
- Previous delivery experience preferred
- Previous cannabis industry experience preferred
- Strong leadership skills
- Ability to adapt to a highly regulated business environment
- Sound judgment and problem-solving skills
- High school diploma or equivalent preferred
- B.A. preferred but experience is paramount
Job Duties
- Deliver a positive, friendly experience by engaging the customer through conversation and exceptional service
- Enhance the store environment and atmosphere by focusing on customer interactions over tasks
- Exhibit excellent floor presence by following customer standards, product placement and time management
- Prioritize product knowledge and actively engage in all store trainings to ensure ongoing education
- Communicate department insights to direct supervisor
- Assist in upholding company customer service standards
- Support designated promotions and in-store events to drive growth and engagement
- Load, transport, and deliver items to customers
- Review orders before and after delivery to ensure completeness and accuracy
- Assist with loading and unloading items from vehicles
- Accept payments for delivered items
- Provide excellent customer service by answering questions or resolving issues
- Adhere to assigned delivery routes and shift schedules including breaks
- Abide by transportation laws and maintain a safe driving record
- Assist the team with shipping and receiving processes as needed
- Maintain clean and organized backstock areas
- Operate point of sale systems with accuracy and compliance
- Ensure compliance with all regulatory and safety procedures
- Train in loss prevention and oversee adherence to prevention practices
- Maintain a neat and organized store environment
- Support merchandising and display products
- Adapt professionally to changes required by the business
- Act with integrity and provide constructive feedback
- Make smart decisions and take initiative to improve performance
- Communicate effectively and develop partnerships within the team
- Uphold excellent customer service skills and service-oriented culture
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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