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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading retail company specializing in arts and crafts, serving as the premier destination for creativity and celebration across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, as well as maintaining a strong online presence at Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels is renowned for providing customers with a vast selection of arts and crafts supplies, framing services, home decor items, and seasonal products, making it the go-to place for creative enthusiasts... Show More
Job Requirements
- Must be at least sixteen years or older
- retail and/or customer service experience preferred
- ability to stand for long periods of time
- ability to move throughout the store
- ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- ability to work in various environments including climate controlled store and some outdoor areas
- ability to work nights, weekends, and early mornings
- must comply with all federal, state, and local legal requirements
- willingness to participate in interactive accommodation process if necessary
Job Qualifications
- Retail and customer service experience preferred
- ability to interact positively and respectfully with customers and team members
- knowledge of cash handling and POS operations
- basic computer skills
- ability to work flexible hours including nights, weekends, and holidays
- ability to follow Standard Operating Procedures
- willingness to learn and adapt to new tasks such as custom framing
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company programs
- interact with others in an accepting and respectful manner
- cross trained in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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