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Nordstrom, Inc. logo

Retail Selling Support - Porter Ranch Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.30 - $19.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
Employee assistance program
Merchandise discount

Job Description

Nordstrom Rack is a renowned off-price retail division of Nordstrom, Inc., known for offering customers an exceptional shopping experience by combining the excitement of fashion with value pricing. As a part of the larger Nordstrom family, Nordstrom Rack specializes in providing high-quality apparel, shoes, and accessories at a fraction of the original price. The company prides itself on its culture of teamwork, inclusivity, and customer-centric service, fostering an environment where associates are encouraged to thrive and grow professionally. Nordstrom Rack stores operate in numerous locations across North America, positioning themselves as a leading destination for bargain-savvy shoppers looking for brands... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior retail or customer service experience preferred
  • Ability to continuously move for 6-8 hours per shift including frequent bending, twisting, squatting, flexing and reaching
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Ability to lift items weighing up to 10 pounds regularly and up to 25 pounds occasionally
  • For stock and fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
  • Flexibility to work various shifts including weekends and holidays as needed
  • Strong interpersonal and communication skills
  • Must be able to stand for extended periods
  • Reliable and punctual with a strong work ethic

Job Qualifications

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • Ability to work a flexible schedule based on business needs
  • Experience with point-of-sale systems and inventory management technology preferred
  • Knowledge of retail operations and customer service principles
  • Ability to lift and handle bulky or heavy merchandise
  • Commitment to uphold operational, merchandise and asset protection standards

Job Duties

  • Work with the team to ensure the salesfloor stays runway ready and is sized and filled in through re-merchandising and straightening throughout the day
  • Assist customers when cashiering with a variety of transactions across different platforms including in-store, online and mobile
  • Create a smooth fitting room experience by greeting and assisting customers and sorting and returning clothing to the floor
  • Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
  • Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
  • Demonstrate expertise in all technologies used in the store environment
  • Adhere to all operational, merchandise and asset protection standards
  • Promote initiatives like our Nordstrom Rewards program
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customer’s orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Job Qualifications

Experience

No experience required


Job Location

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