Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $16.65
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan with company match
Tuition Assistance
Employee stock purchase plan
associate discount
Job Description
As a Customer Service Associate at Lowe's, you will play a vital role in ensuring every customer has a positive and helpful experience in the store. This position is tailor-made for individuals who excel at providing friendly and attentive service, eager to assist customers in finding the right products and services to meet their home improvement needs. The role requires engaging with customers, offering knowledgeable guidance, and sometimes physically assisting with merchandise, including product preparation tasks such as mixing paint, cutting pipe, bundling wood, or cutting blinds. You will work in various departments depending on your skills and the hiring... Show More
Job Requirements
- 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 months experience using common retail technology such as smart phones and tablets
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Reading, writing, and performing basic arithmetic
- Experience in retail and customer service preferred
- Bi-lingual skills preferred
- Certification in trade related to department preferred
Job Qualifications
- 6 months of retail and/or customer service experience
- Bi-lingual skills
- Certification in trade related to department such as hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials
- Reading, writing, and performing basic arithmetic
- Experience using smartphone and tablet technologies
Job Duties
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
- Assist customers with locating and handling merchandise
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies
- Process orders and deliveries accurately so customers receive merchandise as expected and on time
- Cross-functionally train in other areas of the store to help deliver the best customer service
- Prepare merchandise in your department based on customer needs such as tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds
- Guide customers through shopping or checkout
- Complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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