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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading retail company specializing in providing supplies and services for creative projects and celebrations. With over 1,300 stores across 49 states and Canada, Michaels offers an extensive selection of arts and crafts products to inspire creativity and help customers bring their ideas to life. Founded in 1973 and headquartered in Irving, Texas, Michaels has built a strong reputation as the go-to destination for artists, crafters, and hobbyists of all skill levels. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, adding to the comprehensive creative offerings available to customers. Michaels... Show More
Job Requirements
- At least sixteen (16) years of age or older
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Availability to work nights, weekends, and early mornings
- Authorized to work in the United States
- Must satisfy federal, state, and local legal requirements of the job
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to provide excellent customer service
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Ability to follow Standard Operating Procedures
- Team-oriented mindset and positive attitude
- Ability to work in a retail environment with physical demands
- Basic computer skills for Omni channel processes
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- Execute Company policies and standards
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image and serve as a role model for other Team Members
- Cross trained in custom framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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