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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading retail specialty company in North America, known for providing a wide range of arts and crafts supplies, custom framing, and seasonal décor. Founded in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states and Canada as well as online through Michaels.com and Michaels.ca. The company is dedicated to fueling the joy of creativity and celebration for hobbyists, artists, educators, and crafters of all skill levels by offering high-quality products, expert advice, and exceptional customer service. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, further enhancing its... Show More
Job Requirements
- Must be at least 16 years or older
- Ability to stand for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Must comply with federal, state, and local legal employment requirements
- Must be able to work nights, weekends, and early mornings
- Ability to engage respectfully with customers and team members
- Willingness to follow company policies and procedures
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to work flexible hours including nights, weekends, and early mornings
- Strong communication and interpersonal skills
- Ability to maintain a positive and respectful attitude under pressure
- Basic math skills for cash handling
- Ability to follow safety and operational procedures
- Willingness to learn and be cross-trained in multiple areas such as custom framing
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs
- Interact with others in a respectful and positive manner
- Cross trained in Custom Framing selling and production
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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