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PetSmart Careers

Retail Sales Associate Full Time

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Weekly
associate discounts
Medical insurance
Dental Insurance
Vision Insurance
401k
Tuition Assistance
Career pathing
development opportunities

Job Description

PetSmart is a leading pet specialty retailer dedicated to providing the best possible care, products, and services to pets and their owners. Founded on a passion for animals, PetSmart operates over 1,600 stores across the United States, Canada, and Puerto Rico, making it a recognized name in the pet industry. The company is committed to creating a positive workplace culture that values unconditional love, inclusivity, and support for its associates. PetSmart focuses not only on the well-being of pets but also on ensuring that its employees are happy, healthy, and inspired to bring their authentic selves to work every day.... Show More

Job Requirements

  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc
  • Frequently required to reach with hands and arms: stoop, kneel, crouch, talk and hear
  • Must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds
  • Occasionally exposed to moving mechanical parts, wet environments with pet hair, and moderate to high noise levels
  • Exposure to live animals and their handling is common
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job Qualifications

  • Strong written and verbal communication skills
  • Flexibility in schedule, able to work evenings, weekends, and holidays as needed
  • Ability to react under pressure and maintain composure

Job Duties

  • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online
  • Greets pet parents and answers their questions throughout the store
  • Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience
  • Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats
  • Maintains total store cleanliness standards
  • Supports the store with weekly price changes and monthly promotional pricing
  • Stages and sorts new product to match sales floor planners
  • Faces, fills and recovers products to meet sales floor standards
  • Recommends, informs, and sells merchandise, services and live pets
  • Administers store owned pet medications as directed by veterinarian
  • Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
  • Ensures a safe environment for associates, pets, and pet parents
  • Responsible for taking immediate action when a sick/injured pet is identified in the store
  • Assists and works in various areas throughout the store including services as required
  • Participates in a culture of Belonging and Recognition
  • Follows all Company Policies and Procedures

Job Qualifications

Experience

No experience required

Job Location

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