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PetSmart

Retail Sales Associate Full Time

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Weekly
associate discounts
Medical insurance
Dental Insurance
Vision Insurance
401k
Tuition Assistance
Career pathing
development opportunities

Job Description

PetSmart is a leading pet specialty retailer dedicated to enriching the lives of pets and the people who love them. Established with a mission to do Anything for Pets and Everything for You, PetSmart has grown to become a trusted name in pet care, offering a wide variety of products, services, and solutions designed to support pet health and happiness. With a workforce of over 50,000 associates, PetSmart prides itself on fostering a culture of unconditional love, unity, and inclusivity, where employees are valued not only for their skills but also for their authentic selves. The company believes that happy... Show More

Job Requirements

  • Must be over the age of 18 except where otherwise required by law
  • Ability to stand, walk, climb ladders, and use hands for handling
  • Frequent reaching, stooping, kneeling, crouching, talking and hearing
  • Lifting and moving up to 50 pounds regularly and team lifting over 100 pounds occasionally
  • Exposure to moving mechanical parts and pet hair
  • Comfortable working in a moderately noisy environment and handling live animals

Job Qualifications

  • Strong written and verbal communication skills
  • Flexibility in schedule to work evenings, weekends, and holidays
  • Ability to react under pressure and maintain composure

Job Duties

  • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online
  • Greets pet parents and answers their questions throughout the store
  • Prepares online orders for pick-up in store and ensures a smooth, positive pick-up experience
  • Responsible for the pet healthcare of store owned pets, including feeding, watering and cleaning all pet habitats
  • Maintains total store cleanliness standards
  • Supports the store with weekly price changes and monthly promotional pricing
  • Stages and sorts new product to match sales floor planners
  • Faces, fills, and recovers products to meet sales floor standards
  • Recommends, informs, and sells merchandise, services and live pets
  • Administers store owned pet medications as directed by veterinarian
  • Promotes special events such as adoption weekends, Treats enrollment, charity events
  • Ensures a safe environment for associates, pets, and pet parents
  • Takes immediate action when a sick or injured pet is identified and transports to vet as needed
  • Assists and works in various areas throughout the store including services as required
  • Participates in the culture of belonging and recognition
  • Follows all company policies and procedures

Job Qualifications

Experience

No experience required

Job Location