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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Health and spending accounts
voluntary benefits
Paid Time Off
401k
Career growth opportunities
Job Description
Hatchet Hardware is an ACE Hardware affiliated chain of family-owned hardware stores deeply rooted in the communities of Upstate New York. Since its inception in 2014, this family-run and operated business has expanded to encompass eight diverse locations in towns such as Brunswick, Troy, Waterford, Palatine Bridge, Niskayuna, Wynantskill, Colonie, and Coxsackie. The company thrives on its core values of innovation, community involvement, and a commitment to breaking the conventional mold of standard hardware stores by thinking outside the box and fostering bold ideas.
Hatchet Hardware prides itself on maintaining an inclusive, caring, and positive work environment where team... Show More
Hatchet Hardware prides itself on maintaining an inclusive, caring, and positive work environment where team... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year retail sales or service experience
- Ability to work a flexible schedule including weekends and holidays
- Ability to read, interpret, and follow instructional documents such as safety rules and procedural manuals
- Skilled at providing friendly and attentive customer service
- Ability to communicate professionally with customers and team members
- Capable of standing and walking for prolonged periods
- Ability to move and handle merchandise up to 50 pounds
- Min 1year retail sales or service experience with hardware knowledge as a plus
- Must have weekend availability (Sat/Sun)
- A continuous pattern of regular and prompt attendance is required.
Job Qualifications
- High school diploma or equivalent
- Minimum of one year retail sales or service experience
- Strong customer service skills
- Ability to communicate professionally with customers and team members
- Strong organizational skills and attention to detail
- Knowledge and experience in various hardware departments such as paint, tools, and outdoor equipment preferred
- Ability to work flexible schedules including weekends and holidays
- Ability to stand for prolonged periods and perform physical tasks including lifting up to 50 pounds
- Willingness to learn and grow professionally within the company
- Effective teamwork and communication skills
- Demonstrated reliability with consistent attendance.
Job Duties
- Help unload incoming trucks and put away merchandise as arranged by management
- Maintain your assigned department by keeping it clean, organized, and fully stocked
- Execute the daily operational and day-to-day goals and priorities assigned by store management
- Cooperate with others and work well as part of a retail team including active participation in meetings and sharing ideas for improvement
- Remove promotional bin tags from displays and price tags as required following sales events, flyers, etc., and restock merchandise displays as needed
- Handle special orders for all non-stock items, consulting management before refusing customer requests
- Watch for shoplifters and take appropriate action in line with company policy while providing excellent customer service to prevent theft
- Provide the best possible experience for every customer by being helpful, knowledgeable, respectful, and friendly
- Stand in main aisles to monitor customers, assist customers throughout the store, and avoid personal conversations during work hours
- Assist customers with simple complaints or concerns and involve managers as needed
- Maintain awareness of all promotions and advertisements to inform customers about special sales
- Always wear radio and headset to communicate effectively with other associates and management
- Assist customers with large or heavy items as needed
- Assist in the training and development of peers
- Attend training for Point of Sales system, paint mixing, glass cutting, propane refills, key cutting, basic hardware knowledge, and inventory control to effectively serve customers.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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