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Cox Communications

Retail Sales Associate

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.29 - $22.88
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Paid holidays
Bereavement leave
time off to vote
Jury duty leave
Volunteer time off
Military leave

Job Description

Cox Communications is a leading American telecommunications company known for providing high-quality digital cable television, internet, telephone, and home automation services to millions of customers across the United States. With a strong commitment to customer service and innovation, Cox is dedicated to enhancing lives through technology and connectivity. As a company that values both its customers and employees, Cox emphasizes creating an inclusive and supportive work environment where employees can thrive, grow, and contribute to the company's success. The company has earned a reputation for its collaborative culture, competitive compensation, and comprehensive benefits.

The role of a Retail Sales... Show More

Job Requirements

  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time
  • Computer literacy
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds

Job Qualifications

  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Some college experience with a focus in sales, business and/or management
  • One year of experience in related field (i.e. sales, retail sales, service industry, etc)
  • Experience selling wireless/mobile products
  • Fluency in Spanish, both written and spoken

Job Duties

  • Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs
  • Meet or exceed targets regarding customer experience, sales, and retention
  • Assist with the opening/closing of one of our store retail environments
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support fellow sales agents when needed
  • Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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