Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.29 - $22.88
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401k
Tuition Reimbursement
Adoption assistance
Paid Time Off
Childcare resources
Eldercare resources
Job Description
Cox Communications is a leading telecommunications company widely recognized for its commitment to delivering exceptional customer experiences and innovative technology solutions. As a prominent player in the retail telecom industry, Cox offers a variety of services including high-speed internet, digital TV, and voice services to millions of customers across the United States. The company prides itself on fostering a supportive work environment that values diversity, encourages professional growth, and rewards dedication and performance. Cox Communications operates with a strong emphasis on customer satisfaction, leveraging cutting-edge technology and a customer-first approach to remain competitive and highly regarded in the marketplace.
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Job Requirements
- HS diploma/GED or up to 2 years of relevant work experience
- ability to meet established sales, retention, and customer experience targets
- strong interpersonal and communication skills
- ability to build relationships and adapt to a diverse customer base
- ability to multi-task and prioritize in a fast-paced team environment
- ability to be mobile within the store for long periods of time
- computer literacy
- willingness to work a flexible schedule including weekends, evenings, and holidays
- ability to lift 25-50 pounds
Job Qualifications
- HS diploma/GED or up to 2 years of relevant work experience
- ability to meet established sales, retention, and customer experience targets
- strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
- ability to build relationships and adapt to a diverse customer base
- ability to multi-task and prioritize in a service-oriented, fast-paced team environment
- ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
- computer literacy with an aptitude for learning communication products, services, and accessories
- willingness to work a flexible schedule which includes weekends, evenings, and holidays
- ability to lift 25-50 pounds to help manage stock room inventory
- some college experience with a focus in sales, business and/or management
- one year of experience in related field
- experience selling wireless/mobile products
- fluency in Spanish, both written and spoken
Job Duties
- Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
- meet or exceed targets regarding customer experience, sales, and retention
- assist with the opening/closing of one of our store retail environments
- properly handle cash
- engage in workshops, special events, and product demos
- support your fellow sales agents when needed
- continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
- may be required to work in other locations in the same geographical area
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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