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Cox Communications

Retail Sales Associate

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.29 - $22.88
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
401k
Tuition Reimbursement
Adoption assistance
Paid Time Off
Pet insurance

Job Description

Cox Communications is a leading American technology and telecommunications company dedicated to providing innovative and reliable communication solutions across the United States. With a firm commitment to stellar customer service, Cox has built a reputation for delivering cutting-edge products and services in the broadband, wireless, and digital entertainment sectors. Known for its focus on customer satisfaction and community engagement, Cox Communications continues to expand its footprint while fostering a supportive and growth-driven workplace environment. The company employs thousands nationwide and is enthusiastic about bringing fresh talent into its family to help customers connect with the technology of the future. Show More

Job Requirements

  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a fast-paced team environment
  • Ability to be mobile within the store for long periods
  • Computer literacy
  • Willingness to work flexible schedule including weekends, evenings, and holidays
  • Ability to lift 25-50 pounds

Job Qualifications

  • HS diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Some college experience with a focus in sales, business and/or management
  • One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
  • Experience selling Wireless/Mobile products
  • Fluency in Spanish, both written and spoken

Job Duties

  • Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
  • Meet or exceed targets regarding customer experience, sales, and retention
  • Assist with the opening/closing of one of our store retail environments
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support your fellow sales agents when needed
  • Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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