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Cox Communications

Retail Sales Associate

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Paid holidays
Medical insurance
401k with company matching
Tuition Reimbursement
Adoption assistance
Volunteer time off

Job Description

Cox Communications is a leading broadband communications and entertainment company, widely recognized for its innovative approach to connecting customers with next-generation technology and services. With a strong presence in the telecommunications industry, Cox offers a broad range of digital services, including Internet, phone, and cable TV, designed to enrich the lives of millions of customers nationwide. The company stands out not only for its cutting-edge products but also for its commitment to outstanding customer service, fostering a workplace culture that values respect, recognition, and growth for employees at all levels.

As a Retail Sales Associate at Cox Communications, ... Show More

Job Requirements

  • Hs diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a fast-paced team environment
  • Ability to be mobile within the store for long periods of time
  • Computer literacy
  • Willingness to work a flexible schedule including weekends, evenings, and holidays
  • Ability to lift 25-50 pounds

Job Qualifications

  • Hs diploma/GED or up to 2 years of relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
  • Ability to build relationships and adapt to a diverse customer base
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Computer literacy with an aptitude for learning communication products, services, and accessories
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Some college experience with a focus in sales, business and/or management
  • One year of experience in related field (i.e. sales, retail sales, service industry, etc.)
  • Experience selling wireless/mobile products
  • Fluency in Spanish, both written and spoken

Job Duties

  • Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
  • Meet or exceed targets regarding customer experience, sales, and retention
  • Assist with the opening/closing of one of our store retail environments
  • Properly handle cash
  • Engage in workshops, special events, and product demos
  • Support your fellow sales agents when needed
  • Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
  • May be required to work in other locations in the same geographical area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.