
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.85 - $17.55
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Job Description
Nordstrom Rack, a leading off-price retailer, is part of the Nordstrom family of brands known for offering top-quality fashion at irresistible prices. With a commitment to delivering an outstanding shopping experience, Nordstrom Rack provides customers with access to incredible deals on designer apparel, shoes, accessories, and home goods. The company operates in a fast-paced retail environment where customer satisfaction and efficient service are paramount. Nordstrom Rack is a dynamic and diverse workplace that values teamwork, customer service, and the ability to adapt to changing retail trends. Each location thrives on the energy and enthusiasm of team members who are passionate... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous retail or customer service experience a plus
- Ability to operate point-of-sale systems and retail technology
- Capacity to handle physical demands of the job including lifting and moving merchandise
- Willingness to work varied shifts including evenings weekends and holidays
- Commitment to providing excellent customer service
- Must pass background checks and comply with legal hiring standards
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Ability to work a flexible schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays "runway ready" through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer’s orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store e g set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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