
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.40 - $18.10
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., renowned for offering customers incredible deals on apparel, shoes, and accessories from top designers and brands. Established with a commitment to providing excellent customer service, Nordstrom Rack combines the companys heritage of quality retail with a focus on affordability, making it a preferred shopping destination for value-minded customers. Operating in a fast-paced, high-energy environment, Nordstrom Rack thrives on delivering a quick, easy, and enjoyable shopping experience for all visitors. The company prides itself on fostering a welcoming atmosphere and a collaborative team culture that supports the growth and success... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to communicate clearly and effectively
- Ability to work in a fast-paced environment
- Ability to lift frequently up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Flexible schedule availability
- Strong organizational skills
- Accountability and initiative
Job Qualifications
- Clear effective communication skills
- Strong interpersonal skills
- Ability to motivate and inspire team members
- Experience with customer service
- Familiarity with retail sales environment
- Ability to use technology in a retail setting
- Organizational skills and attention to detail
- Ability to handle transactions efficiently
- Inventory management experience preferred
- Ability to work flexible schedules
- Physical ability to lift up to 50 pounds occasionally
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through remerchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store for example set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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