Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores throughout the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a comprehensive range of arts and crafts supplies, custom framing services, and creative classes to inspire people of all ages. Known for its commitment to fostering creativity and providing excellent customer experiences, Michaels also owns Artistree, a manufacturer of custom framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. The company prides itself on being the best place for all things creative, offering customers a friendly and innovative... Show More
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Availability to work nights, weekends, and early mornings
- Legal compliance with federal, state, and local employment requirements in the U.S.
- Ability to maintain a positive and respectful demeanor in customer interactions
- Ability to perform job duties in both climate controlled and non-climate controlled environments
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent communication skills including written, verbal, and listening skills
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and co-workers
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients by creating an environment of fun and creativity
- Demonstrate and instruct craft projects and perform activities such as face painting
- Facilitate and implement party add-ons to company standards
- Communicate events with clients and team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and develop backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer surveys
- Assist with Omni channel processes including BOPIS and Ship From Store
- Participate in truck unloading, stocking and planogram processes
- Maintain merchandise recovery and store cleanliness
- Support shrink and safety programs
- Cross trained in Custom Framing selling and production
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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