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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $22.25
Work Schedule
Flexible
Benefits
Full-time hours
Generous Paid Time Off
Career Development Program
weekly pay
Bonus plan eligible
401(k) with Company Match
full medical insurance
Dental Insurance
Vision Insurance
associate discounts on in-store and online merchandise, services and warranty plans
discounts at hundreds of retailers, restaurants and more
Job Description
Staples is a leading retail company specializing in office supplies, print solutions, and business services. Known for its commitment to helping customers achieve their business and marketing goals, Staples combines a customer-centric approach with innovative solutions to meet the needs of individuals and enterprises alike. With a large network of stores nationwide, Staples prides itself on providing personalized service, high-quality products, and expert guidance to its diverse clientele. The company fosters a collaborative and inclusive culture that values teamwork, customer satisfaction, and operational excellence.
The role of Print Supervisor at Staples is a full-time position focused on direct... Show More
The role of Print Supervisor at Staples is a full-time position focused on direct... Show More
Job Requirements
- Able to work a flexible schedule based on the store's needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Able to work a flexible schedule based on the store's needs
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Duties
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Be flexible to perform other duties as assigned
- Lead and develop a team committed to operational excellence in driving profitable sales and margin
- Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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