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Staples, Inc. logo

Retail Print Sales Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.50 - $23.50
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Work Schedule

Flexible
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Benefits

Full-time hours
Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
associate discounts

Job Description

Staples, a leading retailer in the office supply and print solutions industry, is renowned for offering a wide range of products and services designed to meet the evolving needs of businesses and consumers alike. With a commitment to customer satisfaction, innovation, and community engagement, Staples operates numerous retail locations nationwide, providing customers with everything from office essentials to advanced print and marketing solutions. Known for its inclusive culture and dedication to employee development, Staples fosters an environment where teamwork, diversity, and professional growth are at the forefront. The company is actively seeking Print Supervisors to join their dynamic teams in... Show More

Job Requirements

  • Able to work a flexible schedule based on the store's needs
  • Experience directing a team and/or supervising others while managing many priorities
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
  • Attention to detail and keen eye for noticing quality issues
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Experience overcoming objection and engaging with customers to understand their needs
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Job Qualifications

  • Experience directing a team and/or supervising others while managing many priorities
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
  • Attention to detail and keen eye for noticing quality issues
  • Ability to act with honesty and integrity regarding customer and business information
  • Experience overcoming objection and engaging with customers to understand their needs
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Job Duties

  • Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
  • Drive customer satisfaction by focusing on customer engagement, quality, and the community
  • Coach associates in exceptional service, consultative selling, and total solutions
  • Be flexible to perform other duties as assigned
  • Lead and develop a team committed to operational excellence in driving profitable sales and margin
  • Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
  • Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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