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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $19.75
Work Schedule
Flexible
Benefits
Full-time hours
Generous Paid Time Off
Career Development Program
weekly pay
Bonus plan eligible
401(k) with Company Match
Full medical
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts
Job Description
Staples is a leading retail company that specializes in providing a wide range of office supplies, technology products, and services to businesses and consumers alike. With a firm commitment to innovation, customer satisfaction, and community engagement, Staples continues to be a trusted partner for customers looking to enhance their work and learning experiences. The company offers a dynamic workplace culture centered on teamwork, growth, and inclusivity. Staples is currently undergoing a brand transformation and growth strategy, seeking passionate individuals who want to be part of this exciting journey and contribute to delivering outstanding products and services to its customers. At... Show More
Job Requirements
- Able to work a flexible schedule based on the store's needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Job Duties
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Be flexible to perform other duties as assigned
- Lead and develop a team committed to operational excellence in driving profitable sales and margin
- Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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