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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.50 - $20.60
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a premier destination for creativity and celebration, operating over 1,300 stores across 49 states in the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the leading retailer for arts and crafts supplies, custom framing, and creative events. The company also owns Artistree, a specialty manufacturer of custom and specialty framing merchandise. With a strong commitment to fostering creativity and innovation, Michaels provides an engaging and supportive environment for both customers and employees. The company's mission centers on fueling the joy of creativity and celebration for people... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladders
- must comply with federal, state, and local legal job requirements
- ability to perform physical tasks required in a retail store setting including handling stock and participating in cleaning duties
Job Qualifications
- Retail or customer service experience required
- experience working with children and children’s events preferred
- good communication skills including written, verbal, and nonverbal communication
- excellent people skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons
- communicate with clients and store team members about events
- complete administrative tasks like answering emails and phone calls
- adjust event plans based on client feedback
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- assist customers in locating products and provide solutions
- provide fast and friendly checkout experiences
- engage customers in rewards programs and complete enrollments
- educate customers on Voice of Customer surveys
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully with others and promote company values
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, and dusting
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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